Good Governance lead to Developed Nation. And to
implement the policies of good governance in least possible time what we needed
is Modernisation. (I Strongly support Shree Narendra Modi’s view that “What we
need is Modernisation not Westernisation”). Modernisation can be achieved by
making, Digitalisation and E/M-Governance (Single URL for all possible
activities – Indian Citizen “Google” for all governance related affairs) as one
of the Catalyst. The objective of Digitalisation and E Governance Commission is
to make paperless offices.
To Create Digital INDIA; broadly we need to work on 2 fronts:
1. Government – To Built Digital (Software &
Application) Infrastructure.
1.1
To
Create Digitalisation and E/M-Governance Department / Commission under Prime
Minister’s Office. This will be the heart of Digital INDIA. It will co-ordinate
with all other authorities within Central & State Government Departments.
This Department will Design & Built centralized Digital infrastructure
(Hardware & Software) for all government bodies ie. Central, State,
District, Taluka & Village Panchyat for Various Departments. Every Citizen,
Organization, Institutes, Religious Organization, Industry, Company, NGO,
Co-operative society, FII, Foreign Company etc needs to be provided with “Unique
Number” (Aadhar) & Smart Card by UIDAI. In addition to person’s demographic
and biometric information, if possible DNA information can be also capture for
all Indian Citizens and Citizens of other countries who wish to do business or
visit INDIA.
1.2
Every Department
can have its own module for the purpose of their respective business. Each
Module should be easily integrated with core & other Modules.
There should not be
duplication of entries; it should be grab from core Module or other Modules.
[For E.g. Once the UIDAI
(Aadhar) module generates & issues the Unique Number & Smart Card to
Identify each Person & Organisation (using their demographic and biometric
information) it should be replicated in other Departments Modules (such as
Birth & Death registration, National Population Registry, Election
commission / Voter ID, Passport, Driving Licence, RTO, Land Records, Register
of Company, Co-Op societies, etc). Other Modules should collect the Information
such as Unique Number to identify person or organisation, Date of Birth /
incorporation, Gender, Contact details such as address, email id, contact no,
Date of Death / Cancelation etc from UIDAI Module.]
1.3
The
Modules should be designed in such a manner that there should not be any scope
for Human error and delay in day to day business of their department. Also
Strict laws, procedures and monitoring Modules are needed to make sure for
almost zero misuse. Core or complete Module will be of complex design but needs
to be kept too simple for last end user / officers. Even non tech savvy
bureaucrats & employee should enjoy using it than conventional methods to
execute their work.
1.4
Real
Time Digital Mapping of entire INDIA for Land Records, Natural Resource,
Transport, Weather, Farming & Animal husbandry etc via dedicated satellites
system/ Module integration with core Module.
1.5
In
terms of financial implication of the Digitalisation and E-Governance
Department, it will start generating good revenue to government in couple of
years even without charging for any transactions but in form of advertisements
like other commercial URLs & Applications. To further strengthen its revenues;
services like E-mail, Blogging, social network & search engine for Job,
Matrimonial and property at par with other commercial URL & Applications.
If this is not viable internally; this can be achieved by making them
consultant or Solution Partner in concurrence with national Security. Since
every citizen & Organization will have only single Login ID / Smart Card
mapped to his/her/its Unique Number; hence this URL & Smart Card will be
the most authenticated and will be largely trusted around the globe.
Considering daily 25% of Indian Citizen will use this URL & Smart Card for
various activities & affairs, the amount of revenue generated from this URL
& Smart Card will be immense; but more than that our cause for Minimum
Government and maximum Governance, Justice & Equality can be achieved
easily & efficiently.
2
Connectivity
- The interaction between government & citizen.
2.1
We can
still continue to use the conventional method by visiting the government offices
and submitting application physically as existing but applicant will also
receive service request number in addition to acknowledgement, for applicant it
will be routine procedure, but once the
service request is generated SLA will be triggered and status will be updated
periodically. The second method will be submitting online request and rest
remain the same. The benefit of online request is well known.
2.2
Introducing
online Class room, meetings & pre recorded Trainings, Real time alerts,
ideas, innovation & instruction in the field of Governments Systems, Rights
& Duties, Farming, Animal Husbandry, fishing, weather, calamity, education,
health care, skill development, clean INDIA & environment etc to every
citizen as per his/her/its demography. Trainings to be conducted through
school, colleges, universities, offices, Municipality, Gram Panchyat NGOs etc
by instructor or online.
2.3
Real
time monitoring of Demand Supply chain, Service Delivery & Grievance
Redressal System by introducing Online administration, Police Station, Courts
etc.
2.4
Promoting
Cyber Cafe with Trainer & Consultant to guide citizens to use Government facilities
& online services and to provide subsidy for encouragement of economically
weaker section of people to use cyber cafe.
